Returns & Exchanges
At Mick Fanning Softboards, we want to ensure you are completely satisfied with your equipment. If your new board isn't the perfect fit, you can return unused items in their original packaging within 30 days of purchase.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Board
Carefully repackage your softboard in its original protective wrapping and box to ensure it remains undamaged during transit.
Affix Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of the carton.
Drop Off and Track
Leave your package at any authorized carrier location; once our warehouse inspects the condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing